Delivery
Hammock orders received before 2.30pm for
delivery within the UK are usually despatched same day to
arrive, depending upon the product in question, either the
next working day or on a 48 hour delivery service. Occasionally,
where delivery is by Royal Mail Standard Parcel service, it
may take up to 5 working days.In the vast majority of cases,
howvever, you will recieve your order next working day. Please
note, a signature is required at the time of delivery and
if you are unlikely to be at home to receive the goods you
can advise in the shipping note of a safe place that the goods
may be left, but this is at your own risk.
OUR CARRIER WILL MAKE ONE DELIVERY
ATTEMPT ONLY, AFTER WHICH ANY SUBSEQUENT DELIVERY ATTEMPTS
WILL INCUR A CHARGE OF £5.75 PAYABLE BY THE CUSTOMER.
Please note, you should ensure at the time of delivery that
goods are signed for as damaged or incomplete if this is the
case. Failing this we will not be liable in respect of any
such claim and goods shall be deemed to have been delivered
in a complete and satisfactory condition. Claims for non-delivery
must be made to us in writing within 7 working days of placing
your order.
We will charge for delivery in the following
circumstances - .
1 The goods are returned to us at the customer's
discretion in accordance with Condition 8 of our Terms and
Conditions. In this case, where the goods are returned in
the same condition as despatched, the customer is refunded
the purchase price less our delivery cost. Please contact
us by telephone should you wish to know what this is.
2 The goods are ordered for delivery to a
destination outwith mainland UK.
3 The goods are ordered for delivery which
is timed or on a Saturday.
4 The goods are returned to us by the carrier
as undelivered.
5.The goods are returned to us as the customers
discretion.
6. The goods are exchanged, in which case
there is a delivery charge payable on the item subsequently
sent.
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